Rolladeck Warranty and Return Policy
Rolladeck Industries Inc. offers a lifetime warranty on the Rolladeck Windshield Setting System.
LIFETIME ROLLADECK WARRANTY: SELLER WARRANTS TO BUYER THAT THE ROLLADECK WILL BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE AND OPERATION (THE “LIFETIME WARRANTY”) FOR THE LIFE OF THE TOOL FROM THE DATE THE PRODUCT IS DELIVERED TO BUYER (THE “WARRANTY PERIOD”).
WARRANTY DISCLAIMER: EXCEPT FOR THE LIFETIME WARRANTY, SELLER HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
This Rolladeck Windshield Setting System warranty is made subject to Buyer’s proper use of the Rolladeck as specified in the Rolladeck Assembly and Instructions Manual. This product is to be used only by professionally trained Auto Glass Technicians who must inspect the vehicle prior to use and determine the suitability of a vehicle’s wiper post assembly for use of this product. The Rolladeck Windshield Setting System warranty does not cover any product which: (i) has been misused or used contrary to the instructions and use as provided in the Rolladeck. Assembly and Instructions Manual. “Misuse” shall include, but not be limited to, prying against the tool or cutting of the rubber wheels; (ii) has been subject to unusual or excessive stress; or (iii) has been used on vehicles other than passenger cars, light trucks (iv) has been used on inappropriate vehicles including, but not limited to, heavy equipment and heavy trucks, has been used on windshields that exceed one hundred (100) pounds in weight (vi) has been used by persons other than professionally trained Auto Glass Technicians (vii) Failure to inspect the vehicle prior to use to determine the suitability of a vehicle’s wiper post assembly for use of this product shall render this warranty null and void.
Warranty Remedies: As to any defect in the Rolladeck covered by the limited warranty, Buyer may return the Rolladeck to Seller and Seller shall, at its option and as Buyer’s sole and exclusive remedy under the Lifetime Warranty, either replace or repair any product found to be defective under the lifetime warranty and during the warranty period, and such repair or replacement shall be delivered to Buyer at no expense. For a complete product warranty, information and terms and conditions of product, please see our instructional handbook available on the instruction page of our website
Rolladeck Return Policy
Rolladeck Industries Inc.will offer customers the following Rolladeck Windshield Setting System return policy.
The Rolladeck Windshield Setting System has been engineered to give you a precise windshield set on over 95% of installations. With proper use and maintenance of the tool, the Rolladeck should last a technician their entire career without the need of replacement. It is a professional tool with a strict instructional booklet which must be followed until the use of the tool has been mastered. With proper use of the Rolladeck system, it ensures precise placement, which in turn will give the technician the confidence to meter the correct volume of urethane, thus reducing waste and ensuring a factory replicated installation. The savings acquired over time will cover your investment of the Rolladeck system. We understand, with our current economic times, that every dollar must be spent wisely. We at Rolladeck share your thoughts on this. We will be offering a 90 day return policy on the Rolladeck kit if you are not completely satisfied with the system. Shipping and insurance return fees to be handled by customers at the price of approximately $30-$40 with the US postal service. A refund, minus a 10% restocking fee will be given upon receipt of the tool in resell able condition, with expected normal wear. Normal wear is to include impressions in the aluminum from tightening screws, impressions on wheels from windshields etc. Excessive use to include cuts on wheels, urethane and or primer stains on hardware kit or bag etc. No impulse buyers please, only serious industry professionals interested in learning an innovative new system for removing and installing windshields. We will still, at our discretion, honor a prorated monetary return based upon the tools condition, if it is not within the parameters of a normal wear condition. The engineering, guarantee and savings is a direct reflection of our kit pricing, but it is still priced less than our leading competitor